Almost 10 years ago, I managed to take control of every appliance in a 200-room hotel. I could raise the blinds in each room, change the TV channels, adjust the outside lighting, modify the temperature settings, and more. I had complete control. In the years since, to my surprise, the number one question I was asked wasn’t “How did you do it?” but rather “With the control you had, what’s the worst thing you could have done?”