Remote Screen View

WF RSV

rEMOTE SCREEN VIEW

Waterfall Remote Screen View (RSV) provides safe remote access for vendors of all levels of clearance for a site. RSV enables remote experts to see the screens of computers on industrial networks while the industrial site retains full control over any expert recommended manipulations or changes to that system. Physical protections built into the underlying Unidirectional Gateway hardware mean that no software compromise can impair the protection provided to the industrial networks.

Watch our video on the rsv

safe remote support

fully featured & robust support

>> Screens from industrial computers are visible in
external network
>> Screens are accessed by conventional browsers and
video streaming
>> Supports Windows OS

>> Comprehensive diagnostics including real-time alerts to
fault conditions via emails, SNMP, log files and PI tags
>> Broad manageability & control of replicated screens
including refresh rate, video quality and activation mode
>> SCADA managers can configure the Waterfall RSV to
stream screens on demand

FEATURES

Safe remote support for unidirectional-protected networks

Enables "escorted remote access" for vendor suppor

Elimination of remote control cyberattacks and online malware propgation

Usable from standard web browsers with no client software required

Facilitating compliance with NERC CIP, NIST, CFATS, ANSSI, UK DFT and more

THEORY OF OPERATION

Waterfall Remote Screen View solution allows remote vendors full visibility of operational network screens without compromising the protected network: viewing multiple screens in real-time on standard browsers, connecting to a web server replica running through the gateway, providing advice and guiding site personnel over the phone, and more. The Waterfall RSV uses an internal, hardware based, unidirectional fiber optic link to replicate the contents of server and workstation screens from industrial networks to corporate networks or other external networks, in real time.

The Unidirectional hardware makes it physically impossible for data to flow from the corporate network towards the industrial network, eliminating any threats of cyber-attacks, incoming malware or human errors. Users continue to operate as if nothing has changed: Waterfall’s real-time screen feeds are accessed through a conventional web browsers. The Waterfall RSV solution is routinely used for remote vendor personnel, such as call center personnel, to enable viewing of screens on critical computers and provide advice to site personnel in the diagnosis and repair of fault conditions. Remote vendor personnel can provide advice over the phone, without having direct access to critical equipment.

CERTIFICATION & COMPLIANCE​

CERTIFICATION:

Common Criteria EAL 4+, ANSSI CSPN, NITES Singapore, Korean KC Certification and Israel NISA

ASSESSMENTS:

Idaho National Labs, Digital Bond Labs

ENABLES COMPLIANCE WITH:

Global ICS Standards & Regulations, NERC CIP, IEC 62443, NRC 5.71, NIST 800-82r2, CFATS, ISO, IIC SF, ANSSI, and many more

Resources

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Waterfall Remote Screen View (RSV) provides safe remote access for external networks. RSV enables remote experts to see and monitor the screens of computers on industrial networks without the ability to send information back into the industrial site. The industrial site retains full control over any manipulations or changes that are recommended for the industrial network.  With physical protections built into the Unidirectional Gateway hardware, no software compromise can impair the security protection provided to the industrial network.

The Waterfall RSV provides maximum viewing versatility needed for effective monitoring and operational process evaluation. It enables multiple users to remotely view, in real-time, multiple screens located inside the industrial network. Different users located in distant locations can view multiple screens simultaneously.

View RSV brochure