ics cybersecurity – Waterfall Security Solutions https://waterfall-security.com Unbreachable OT security, unlimited OT connectivity Wed, 30 Jul 2025 14:21:40 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 https://waterfall-security.com/wp-content/uploads/2023/09/cropped-favicon2-2-32x32.png ics cybersecurity – Waterfall Security Solutions https://waterfall-security.com 32 32 What Is Industrial Control System Software? https://waterfall-security.com/ot-insights-center/ot-cybersecurity-insights-center/what-is-industrial-control-system-software/ Wed, 16 Jul 2025 11:13:53 +0000 https://waterfall-security.com/?p=34293 This guide will walk you through everything you need to know about industrial control system software—from its fundamental components and core functionalities to the latest trends shaping its future.

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OT Insights CenterWhat Is Industrial Control System Software?

What Is Industrial Control System Software?

Whether you’re an engineer looking to deepen your understanding, a business leader evaluating automation investments, or simply curious about the technology that powers our industrial landscape, this comprehensive guide will walk you through everything you need to know about industrial control system software — from its fundamental components and core functionalities to the latest trends shaping its future.
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Waterfall team

Understanding Industrial Control System Software Fundamentals

Walk into any modern manufacturing facility, power plant, or chemical processing center, and you’ll witness something remarkable: thousands of complex operations running with clockwork precision, monitored and controlled by sophisticated software systems that most people never see. Industrial Control System (ICS) software serves as the digital nervous system of our industrial world, orchestrating everything from the assembly line that builds your car to the power grid that lights your home.

Yet despite its critical role in keeping our modern infrastructure running smoothly, many professionals outside the industrial automation field remain unclear about what ICS software actually does, how it works, and why it’s become absolutely essential for operational success. 

Whether you’re an engineer looking to deepen your understanding, a business leader evaluating automation investments, or simply curious about the technology that powers our industrial landscape, this comprehensive guide will walk you through everything you need to know about industrial control system software in 2025—from its fundamental components and core functionalities to the latest trends shaping its future.

What Makes Industrial Control System Software Different?

If you’ve ever wondered what sets industrial control system software apart from the business applications on your laptop or the apps on your phone, you’re not alone. The differences run much deeper than you might expect, and understanding these distinctions is crucial for anyone working with or evaluating industrial automation solutions.

The most striking difference lies in timing requirements. While your email client can take a few seconds to load without causing any real problems, industrial control system software must respond to critical events within milliseconds. When a safety sensor detects dangerous pressure levels in a chemical reactor, the control software needs to shut down the process immediately—not after a brief loading screen. This real-time performance requirement shapes every aspect of how this software is designed, from its underlying architecture to its user interface.

Reliability takes on an entirely different meaning in industrial environments. Your typical business software might crash occasionally, requiring a simple restart that costs you a few minutes of productivity. When industrial control system software fails, the consequences can include production shutdowns costing thousands of dollars per minute, equipment damage worth millions, or even safety incidents that put lives at risk. This reality demands software built with redundancy, fault tolerance, and robust error handling that far exceeds what you’d find in consumer applications.

The operating environment presents another fundamental difference. Industrial control system software must function flawlessly in conditions that would destroy your average computer—extreme temperatures, electrical interference, vibration, dust, and humidity levels that would make IT professionals break out in a cold sweat. This requires specialized hardware and software designs that prioritize durability and consistent performance over features like flashy graphics or the latest user experience trends.

Perhaps most importantly, industrial control system software operates with a completely different security model. While business applications focus on protecting data and preventing unauthorized access, industrial control systems must balance security with operational continuity. A security update that requires a system restart might be routine for office software, but it could shut down an entire production line. This creates unique challenges where cybersecurity measures must be implemented without compromising the system’s primary mission of keeping industrial processes running safely and efficiently.

Core Components of Industrial Control Software

Think of industrial control system software as a sophisticated orchestra where each component plays a specific role in creating harmonious industrial operations. Understanding these core components helps clarify how these systems coordinate thousands of simultaneous processes with remarkable precision.

The control logic engine serves as the brain, processing inputs and making split-second decisions based on programmed automation logic. This component runs continuously, scanning sensors and updating outputs hundreds of times per second.

The data acquisition layer acts as the system’s sensory network, gathering and validating information from field devices—everything from simple temperature readings to complex vibration analysis data.

Communication drivers enable different devices to talk to each other despite using different protocols. These components ensure seamless data flow between:

  • PLCs from different vendors
  • Legacy systems and modern controllers
  • Field devices and control rooms
  • Local systems and remote monitoring stations

The human-machine interface (HMI) transforms complex data into intuitive visual displays that operators can understand and interact with, generating screens, alarms, and reports for effective process monitoring.

Alarm management systems continuously monitor process parameters, detecting abnormal conditions and prioritizing operator attention with contextual information and suggested corrective actions.

Finally, the security framework protects the entire system while managing user permissions, audit trails, and secure communications—ensuring only authorized access while maintaining compliance records.

How Industrial Control System Software Works

Picture a master chef coordinating a busy restaurant kitchen—that’s essentially how industrial control system software orchestrates complex industrial processes. The software operates in continuous cycles, constantly reading the current state of operations, making decisions, and adjusting systems to maintain optimal performance.

The process starts with data collection. Sensors throughout the facility continuously feed information back to the control system—temperature readings, pressure measurements, flow rates, and position data. This data streams in hundreds of times per second, creating a real-time snapshot of factory operations.

Next comes decision-making. The control logic engine compares incoming data against predetermined setpoints and programmed rules. If a temperature sensor reports a reactor running too hot, the software immediately calculates the appropriate response—reduce heating power, open cooling valves, or adjust feed rates.

The execution phase translates decisions into action. Industrial control system software sends precisely calibrated commands to actuators, valves, and motors—telling a valve to open 23% or instructing a motor to ramp up to 1,847 RPM over 3.2 seconds.

Throughout this cycle, the software maintains continuous monitoring and feedback. It watches to ensure commanded changes actually occur, adjusts for deviations, and immediately alerts operators if something isn’t responding as expected. This closed-loop control approach keeps industrial processes stable and efficient even when conditions change.

The beauty lies in managing thousands of these control loops simultaneously while maintaining perfect timing and coordination between interdependent processes—like conducting a symphony where every instrument plays its part at precisely the right moment.

Types of Industrial Control System Software Explained

Just as different musical instruments serve unique purposes in an orchestra, various types of industrial control system software each excel at specific automation tasks. Below we take a look at what some of these can include. [H3] SCADA Software:

Supervisory Control and Data Acquisition

SCADA software functions as the command center of industrial operations, providing operators with a bird’s-eye view of entire facilities or multiple sites across vast geographic areas. Think of it as air traffic control for industrial processes—it monitors everything and coordinates operations but doesn’t handle direct control.

What sets SCADA apart from other industrial control system software is its focus on supervision rather than split-second control decisions. While PLCs manage factory floor operations, SCADA excels at collecting data from hundreds of remote devices and presenting it through intuitive graphical interfaces.

SCADA shines in geographically dispersed applications—oil pipelines stretching across states, water treatment facilities serving cities, or power grids connecting multiple generation sources. The software can simultaneously monitor a pump station in Texas, a compressor in Oklahoma, and a storage facility in Louisiana from a single control room.

Key capabilities include real-time data visualization, historical trending, alarm management with prioritization, and remote control that lets operators start pumps or adjust setpoints from miles away. SCADA systems also generate regulatory compliance reports and provide data foundations for advanced analytics.

PLC Programming Software: Programmable Logic Controllers

PLC programming software is the specialized toolset that engineers use to create, test, and maintain the control logic running on Programmable Logic Controllers. If SCADA is the command center, think of PLC programming software as the language that teaches individual machines exactly what to do and when to do it.

Unlike other industrial control system software focused on monitoring, PLC programming software creates the decision-making logic that operates at the device level. Engineers write programs in specialized languages like ladder logic, function block diagrams, or structured text—each designed specifically for industrial automation applications. The software includes simulation tools for testing logic before deployment, debugging capabilities for troubleshooting, and version control for managing program changes safely.

What makes this software unique is its focus on deterministic, real-time execution. Programs must run reliably in harsh industrial environments, responding to inputs within microseconds and maintaining consistent performance over years of continuous operation. Popular platforms include Siemens TIA Portal, Allen-Bradley Studio 5000, and Schneider Electric EcoStruxure, serving as the foundation for most automated manufacturing processes from simple conveyor controls to complex robotic assembly lines.

DCS Software Platforms: Distributed Control Systems

DCS software platforms represent the enterprise-grade solution for large-scale industrial control system software applications, particularly in process industries like oil refining, chemical manufacturing, and power generation. Unlike PLCs that handle discrete control tasks, DCS platforms excel at managing continuous processes with thousands of control loops running simultaneously across entire facilities.

The key advantage of DCS software lies in its distributed architecture—control functions are spread across multiple processors and locations rather than centralized in a single controller. This design provides exceptional reliability through redundancy, where backup systems automatically take over if primary controllers fail. The software manages complex process control strategies like advanced regulatory control, model predictive control, and multi-variable optimization that would overwhelm traditional control systems.

Leading DCS platforms include Honeywell Experion, Emerson DeltaV, and ABB 800xA, each offering integrated engineering environments where process engineers can configure control strategies, design operator interfaces, and manage safety systems from unified software suites. These platforms typically include advanced features like batch processing control, recipe management, and sophisticated alarm rationalization systems designed for 24/7 continuous operation in mission-critical industrial environments.

HMI Software: Human-Machine Interface Solutions

HMI software serves as the visual bridge between complex industrial control system software and the human operators who monitor and control industrial processes. Think of it as the dashboard of your car—it transforms thousands of data points into intuitive graphics, gauges, and controls that people can quickly understand and interact with during normal operations and emergency situations.

Modern HMI software goes far beyond simple mimic displays of plant equipment. Today’s platforms create dynamic, interactive interfaces that adapt to different user roles, provide contextual information based on current process conditions, and offer touch-screen functionality for tablets and mobile devices. Operators can drill down from overview screens showing entire plant sections to detailed views of individual equipment, all while maintaining situational awareness through intelligent alarm management and trend displays.

Popular HMI platforms include Wonderware System Platform, Rockwell FactoryTalk View, and Siemens WinCC, each offering drag-and-drop development environments, extensive graphics libraries, and integration capabilities with virtually any industrial control system software. These solutions also provide advanced features like recipe management, batch tracking, reporting tools, and multi-language support for global operations, making them essential components for safe and efficient industrial automation.

Essential Features of Modern Industrial Control System Software

While industrial control systems have evolved dramatically over the past decade, certain core features have become non-negotiable for any serious automation platform. These essential capabilities separate professional-grade industrial control system software from basic monitoring tools and determine whether a system can handle the demands of modern industrial operations. These core features are described below.

Real-Time Data Processing and Monitoring

Real-time data processing represents the heartbeat of effective industrial control system software—without it, automated systems become nothing more than expensive data collectors. True real-time capability means the software can receive, process, and respond to critical information within milliseconds, not seconds or minutes. When a pressure sensor detects dangerous levels in a chemical reactor, the system must react instantly to prevent catastrophic failure.

Modern industrial environments generate staggering amounts of data—a single manufacturing line might produce thousands of data points per second from sensors, meters, and control devices. Industrial control system software must filter this flood of information, identify meaningful patterns, and present actionable insights to operators without overwhelming them. This involves sophisticated algorithms that can distinguish between normal process variations and genuine problems requiring immediate attention.

The monitoring component goes beyond simple data collection to include predictive analytics and trend analysis. Advanced systems can detect subtle changes in equipment performance that might indicate impending failures, allowing maintenance teams to address issues before they cause expensive downtime. This proactive approach transforms industrial control system software from reactive problem-solving tools into strategic assets that optimize performance and prevent costly disruptions.

User Interface Design and Visualization Tools

User interface design can make or break industrial control system software effectiveness—even the most sophisticated control algorithms become useless if operators can’t quickly understand what’s happening or respond appropriately during critical situations. Modern industrial interfaces must present complex process information through intuitive graphics, clear alarm hierarchies, and logical navigation that works under pressure.

Effective visualization tools transform raw data streams into meaningful displays using color coding, trending charts, and dynamic equipment graphics that mirror actual plant layouts. Operators need to see at a glance whether systems are running normally, identify problems quickly, and access detailed information without navigating through multiple screens. The best industrial control system software platforms offer customizable dashboards that adapt to different user roles—maintenance technicians need different information than plant managers.

Modern visualization capabilities include mobile responsiveness for tablets and smartphones, allowing operators to monitor processes remotely, and contextual displays that automatically highlight relevant information based on current operating conditions or alarm states.

Communication Protocols and Connectivity

Communication protocols serve as the universal translators of industrial control system software, enabling devices from different manufacturers to share information seamlessly. Without robust protocol support, even the most advanced control system becomes an isolated island unable to integrate with existing equipment or future expansions.

Modern industrial facilities typically contain a mix of legacy equipment and cutting-edge devices, each speaking different communication languages—Modbus, Ethernet/IP, Profinet, OPC UA, and dozens of proprietary protocols. Effective industrial control system software must support multiple protocols simultaneously while maintaining reliable data exchange rates and handling network disruptions gracefully.

Connectivity extends beyond basic device communication to include cloud integration, remote access capabilities, and cybersecurity features that protect against unauthorized access while maintaining operational continuity. The best platforms offer plug-and-play connectivity that automatically discovers network devices and configures communication parameters, reducing installation time and minimizing configuration errors that could compromise system performance.

Safety and Security Features

Safety and security represent two sides of the same critical coin in industrial control system software—safety protects people and equipment from operational hazards, while security shields systems from cyber threats that could cause those same hazards. Modern platforms must excel at both without compromising operational efficiency.

Safety features include functional safety compliance with standards like IEC 61508 and IEC 61511, providing certified safety instrumented systems that can shut down dangerous processes within guaranteed time limits. These systems operate independently from normal control functions, ensuring that safety protection remains active even if primary control systems fail. Advanced platforms also offer safety lifecycle management tools that help engineers design, validate, and maintain safety systems throughout their operational life.

Security capabilities focus on protecting industrial control system software from increasingly sophisticated cyber threats through multi-layered defense strategies. This includes user authentication and authorization systems, encrypted communications, network segmentation, and continuous monitoring for suspicious activities. Modern platforms also provide secure remote access solutions that allow authorized personnel to troubleshoot systems without exposing critical infrastructure to external threats, while maintaining detailed audit trails for compliance and forensic analysis.

Choosing the Right Industrial Control System Software

Selecting the right industrial control system software for your facility isn’t just a technical decision—it’s a strategic investment that will impact your operations for years to come. With dozens of platforms available and each claiming to be the best solution, the key lies in understanding your specific requirements and matching them to software capabilities that align with your operational goals and long-term business strategy.

Factors to Consider When Selecting Control Software

Industry-Specific Requirements form the foundation of any selection process. Different industries have unique needs—pharmaceutical manufacturing requires strict batch tracking and regulatory compliance features, while oil and gas operations prioritize safety instrumented systems and remote monitoring capabilities. Chemical processing facilities need advanced process control algorithms, whereas discrete manufacturing focuses on motion control and robotics integration.

Technical specifications must align with your operational demands:

  • Performance requirements: Response times, data throughput, and concurrent user support
  • Hardware compatibility: Support for existing PLCs, sensors, and communication networks
  • Programming languages: Ladder logic, function blocks, structured text, or industry-specific languages
  • Database capabilities: Historical data storage, trending, and reporting functionality
  • Integration options: ERP connectivity, MES integration, and third-party system compatibility

Operational considerations significantly impact day-to-day effectiveness:

  • Ease of use: Intuitive interfaces that reduce training time and operational errors
  • Maintenance requirements: System updates, backup procedures, and diagnostic tools
  • Support availability: Vendor responsiveness, documentation quality, and local service presence
  • Training resources: Availability of courses, certification programs, and technical materials

Financial factors extend beyond initial licensing costs to include implementation expenses, ongoing maintenance fees, training costs, and potential productivity gains. The most expensive industrial control system software isn’t always the best choice, but the cheapest option often becomes costly when hidden limitations emerge during operation.

Compatibility and Integration Requirements

When evaluating industrial control system software, compatibility isn’t just a nice-to-have—it’s absolutely critical for operational success. I’ve seen too many implementations fail because teams didn’t thoroughly assess integration requirements upfront, leading to costly retrofits and system downtime.

The reality is that most industrial facilities operate with a mix of legacy and modern equipment. Your ICS software needs to communicate seamlessly with existing PLCs, SCADA systems, and field devices, regardless of their age or manufacturer. This means looking beyond just the latest protocols and ensuring support for older standards like Modbus RTU, DNP3, and proprietary communication methods that might still be running your critical processes.

Database integration deserves special attention. Your chosen software should connect cleanly with existing enterprise systems—whether that’s your ERP, MES, or historian databases. I’ve worked with plants where poor database integration created information silos that hurt decision-making across the entire operation. Make sure the software can handle your data volumes and provides the APIs or connectors your IT team needs.

Don’t overlook network infrastructure compatibility either. Some ICS software performs beautifully in controlled lab environments but struggles with the network latency and bandwidth limitations common in industrial settings. If you’re dealing with remote sites or older network equipment, verify that the software can maintain reliable performance under these real-world conditions.

Security integration is another crucial consideration. Your ICS software should work harmoniously with existing cybersecurity tools—firewalls, intrusion detection systems, and endpoint protection platforms. It’s not enough for the software to be secure in isolation; it needs to fit into your broader security architecture without creating vulnerabilities or blind spots.

Finally, consider future scalability requirements. The software you choose today should accommodate planned expansions, new equipment additions, and evolving industry standards. This forward-thinking approach saves significant headaches and costs down the road.

Scalability and Future-Proofing Considerations

Scalability isn’t something you can think about later—it needs to be part of your ICS software selection from day one. I’ve watched companies outgrow their control systems within just a few years, forcing expensive migrations that could have been avoided with better planning.

Start by honestly assessing your growth trajectory. Are you adding new production lines? Expanding to additional facilities? Your ICS software should handle these scenarios without requiring a complete overhaul. Look for solutions that scale both vertically—supporting more data points and users on existing hardware—and horizontally by adding new servers as needed.

Data volume growth is often underestimated. Modern industrial operations generate exponentially more data than even five years ago. The software you choose should handle this growth gracefully, with efficient storage and processing that won’t bog down as your dataset expands.

Cloud integration is becoming essential for future-proofing. While many operations still rely on on-premises systems, hybrid cloud capabilities give you flexibility for advanced analytics, remote monitoring, and backup strategies. Make sure your ICS software can bridge on-premises and cloud environments seamlessly.

Pay attention to the vendor’s development roadmap and update strategy. Choose vendors with a track record of supporting products long-term and clear migration paths for future versions. Some provide regular, backward-compatible updates while others require disruptive major upgrades.

Consider emerging technologies like AI and machine learning integration. You might not need these capabilities today, but having a platform that can incorporate them later saves you from another major system replacement. The same goes for newer communication protocols and industry standards still gaining adoption.

Finally, ensure the software can scale with your team’s expertise. It should be intuitive enough for training new operators but sophisticated enough to grow with your team’s knowledge.

Future Trends in Industrial Control System Software

Cloud-Based Control Systems and Remote Access

The shift toward cloud-based control systems is happening faster than most people expected. Just five years ago, suggesting critical industrial processes could run on cloud infrastructure would have gotten you laughed out of the room. Today, it’s a serious consideration for many operations.

The key driver isn’t just cost savings—it’s the unprecedented flexibility in managing and monitoring operations. Cloud-based systems offer better scalability, faster deployment of new tools, and access to analytics capabilities that would be prohibitively expensive to build in-house.

Remote access capabilities have evolved dramatically, especially after the pandemic forced everyone to rethink industrial operations management. However, software-based remote access solutions still present significant security risks. Traditional VPNs and remote desktop software create bidirectional network connections that can be exploited by attackers to move laterally through industrial networks.

This is where hardware-enforced remote access solutions like Waterfall’s HERA offer a more secure approach. Hardware-based solutions provide unidirectional data flow and physical air gaps that software simply cannot replicate. HERA enables secure remote access without creating the network vulnerabilities inherent in software-only solutions, making it particularly valuable for critical infrastructure applications.

Edge computing is becoming the sweet spot for many applications. Rather than moving everything to the cloud, smart companies use edge devices for time-critical control functions while leveraging cloud resources for analytics and reporting. This hybrid approach provides real-time responsiveness where needed and cloud scalability where it makes sense.

The real game-changer is how cloud systems enable predictive maintenance and advanced analytics. When control system data flows to cloud-based analytics platforms, you can identify patterns and potential issues that would be nearly impossible to spot with traditional approaches, shifting from reactive to predictive maintenance.

AI and Machine Learning Integration

AI and machine learning integration is moving from experimental to essential in industrial control systems. What started as pilot projects analyzing historical data has evolved into real-time optimization systems that actively improve plant performance.

The most immediate impact I’m seeing is in predictive maintenance. Machine learning algorithms can detect equipment degradation patterns weeks or months before traditional monitoring would catch them. This isn’t just about preventing failures—it’s about optimizing maintenance schedules to minimize production disruptions while maximizing equipment lifespan.

Process optimization is where AI really shines. Modern ICS software can now use machine learning to continuously adjust control parameters based on real-time conditions, raw material variations, and quality targets. I’ve worked with chemical plants where AI-driven optimization increased yield by 3-5% while reducing energy consumption—improvements that translate to millions in annual savings.

Anomaly detection has become incredibly sophisticated. AI systems can learn normal operational patterns and immediately flag deviations that might indicate equipment problems, cyber attacks, or process upsets. These systems catch issues that human operators might miss, especially during shift changes or high-workload periods.

The integration isn’t seamless yet, though. Many existing control systems weren’t designed with AI in mind, creating challenges around data quality, latency, and integration complexity. The most successful implementations I’ve seen start with specific use cases rather than trying to AI-enable everything at once.

Edge AI is becoming crucial for time-sensitive applications. Rather than sending all data to the cloud for processing, edge devices can run machine learning models locally, making real-time decisions while still benefiting from cloud-based model training and updates.

The key is choosing ICS software that’s designed for AI integration from the ground up, not retrofitted with AI capabilities as an afterthought.

Conclusion

Industrial control system software has evolved from basic monitoring tools to sophisticated platforms that drive operational excellence. The decisions you make today about ICS software will impact your operations for years to come, making careful evaluation more critical than ever.

Don’t just buy software—invest in a platform that grows with your business. Whether you’re dealing with legacy equipment integration, planning for cloud migration, or preparing for AI-driven optimization, the right ICS software should be your foundation for future innovation, not a limitation.

The industrial landscape is changing rapidly. Companies that choose flexible, scalable, and secure ICS solutions today will lead their industries tomorrow. Those that settle for basic functionality or ignore emerging trends risk being left behind.

Take the time to thoroughly evaluate your options, involve your operations team in the selection process, and choose vendors who understand that industrial control systems aren’t just software purchases—they’re strategic investments in your company’s future.

Your industrial control system software should work as hard as you do. Make sure you choose one that will.

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FAQs About Industrial Control System Software

Industrial Control Systems (ICS) are the combination of hardware and software used to control and monitor industrial operations — such as those in energy, manufacturing, water treatment, and chemicals.

ICS includes technologies like:

  • SCADA (Supervisory Control and Data Acquisition)

  • DCS (Distributed Control Systems)

  • PLCs (Programmable Logic Controllers)

Unlike traditional IT systems, ICS are designed with uptime, safety, and real-time performance as top priorities — making them particularly vulnerable to modern cyber threats when connected to digital networks.

Key ICS software components include:

  • HMI (Human-Machine Interfaces): Visual dashboards for operators to monitor and control equipment

  • SCADA Systems: Centralized control of geographically distributed assets

  • DCS Software: Manages continuous, plant-level processes

  • PLC Software: Executes real-time logic for equipment like pumps, motors, and valves

These components work together to ensure safe, automated, and efficient industrial operations.

ICS software falls into several functional categories:

  • SCADA: Monitors and controls remote or distributed systems

  • DCS: Controls complex processes within one facility

  • PLC Programming Tools: Used to configure and maintain programmable logic controllers

  • HMI Software: Interfaces for operator-machine interaction

  • Historians: Store long-term time-series operational data

  • Alarm Management Systems: Detect and prioritize critical system events

  • Engineering Workstations: Used for system configuration, diagnostics, and updates

Each type of ICS software plays a vital role in the resilience, visibility, and control of industrial environments.

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]]> Cybersecurity For Detroit Water https://waterfall-security.com/ot-insights-center/water-wastewater/cybersecurity-for-detroit-water/ Sun, 08 Nov 2020 11:56:00 +0000 https://waterfall-security.com/?p=10166 Protecting water utility operations while enabling access to real-time data for equipment monitoring, cell-phone-based field data validation, hydraulic analysis and similar tasks

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OT Insights CenterWater & WastewaterCybersecurity For Detroit Water

Cybersecurity For Detroit Water

Protecting Water Utilities From Evolving Cyber Threats
Cybersecurity For Detroit Water
Customer/ Partner:

Detroit Water and Sewerage Department.

Customer Requirement:

Protect safe and reliable water utility operations while enabling access to real-time data for equipment monitoring, cell-phone-based field data validation, hydraulic analysis and other applications.

Waterfall’s Unidirectional Solution:

Unidirectional Security Gateways protect industrial control systems, including SCADA systems, individual controllers and PLCs with an impassable physical barrier to external network threats, while enabling enterprise-wide access to real-time production data.

Water Processing Modernisation And Containing Remote Cyber Threats

Detroit Water and Sewerage Department (DWSD) provides water service to the entire city of Detroit and several neighboring counties making up approximately 40 percent of the state’s population. For many years, DWSW had contracted a communications supplier to provide a pair of firewalls to serve as the sole security solution for IT/OT network integration. In early 2011, DWSD carried out a risk assessment of the security of the firewalls between the operations networks and the business network and determined that the risk of a security compromise of the operations network from the utility’s enterprise network was unacceptably high.

The Challenge icon
The challenge

Secure the safe & reliable operation of process control systems from external threats, while enabling real-time access to operations data for enterprise users and applications Important hydraulic analysis and optimization applications must run on the enterprise network as they require access to Internetenabled GIS applications. These applications also rely on access to real-time reservoir levels, pressures and pump status indications from the operational network. Equipment status information, wastewater treatment billing information and other readings must also be pushed from the OT network to the enterprise network.

Waterfall solution - icon
Waterfall solution

Detroit Water replaced the IT/OT firewall with a Unidirectional Security Gateway. The gateways replicate an OSIsoft PI historian from the OT network to the IT network. The IT PI replica provides enterprise users and applications with real-time access to all operations data authorized to be shared with the enterprise. The enterprise hydraulic analysis application draws real-time reservoir levels, pressures and pump indications from the replica historian. A secure web portal accesses equipment status information, billing information and other readings from the replica as well. This data IS available to utility management, end users and field personnel.

Results and benefits - icon
Results & benefits

Security: Waterfall Unidirectional Gateways eliminate all possibility of threats penetrating operations from all external networks.

Visibility: The utility benefits from a wide variety of customer-service-enhancing integrations between OT and IT networks.

Cost: Every month, the utility saves the $10,000 it spent on firewall security management before the Waterfall deployment. Web-based applications dramatically improve field technician effectiveness and reduce technician wait times. The hydraulic optimization application is estimated to save the utility $7 million/year in electric power costs for operating the utility’s distributed network of water pumps.

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Theory of Operation
Water Utilities – Detroit Water - Diagram
Click to enlarge

“We can see that this solution eliminates external networks as threats to the safety or availability of our operations."

Biren Saparia, Detroit Water’s Process Control System Manager

Waterfall Unidirectional Security Gateways replace firewalls in industrial network environments, providing absolute protection to control systems and industrial control networks from attacks emanating from external less-trusted networks. Waterfall Gateways contain both hardware and software components. The hardware is physically able to send information in only one direction. The software replicates servers and emulates devices. At Detroit Water, the gateway software produces an accurate, timely replica of an operations OSIsoft PI server. Enterprise, web-based and cloud-based IIoT applications and users use the replica server exclusively.

Unidirectional Gateways enable control-system intrusion detection, vendor monitoring, industrial cloud services, and visibility into operations for modern enterprises and customers. Unidirectional Gateways replicate servers, emulate industrial devices and translate industrial data to cloud formats. Unidirectional Gateway technology represents a plug-and-play replacement for firewalls, without the vulnerabilities and maintenance issues that accompany firewall deployments. Replacing at least one layer of firewalls in a defense-in-depth architecture breaks the attack path from the Internet to critical systems.

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Unidirectional Security Gateways Benefits:

arrow red rightSafe, continuous monitoring of critical systems.

arrow red rightDisciplined, on-demand and scheduled updates of plant systems, without introducing firewall vulnerabilities

arrow red rightSimplifies audits, change reviews, and system documentation
Protects product quality, personnel safety, rotating equipment, and the environment. 

arrow red rightReplaces at least one layer of firewalls in a defense-in-depth architecture thereby breaking the chain of infection and preventing pivoting attacks

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]]> Waterfall And W-Industries Secure Offshore Platforms https://waterfall-security.com/ot-insights-center/oil-gas/waterfall-and-w-industries-secure-offshore-platforms/ Tue, 23 May 2017 08:29:00 +0000 https://waterfall-security.com/?p=10249 Secure, safe, and continuous operation of offshore platforms, protected against remote cyber attacks, while enabling reliable real-time monitoring and reporting of production data and the statuses of essential platform systems.

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OT Insights CenterOil and GasWaterfall And W-Industries Secure Offshore Platforms

Waterfall And W-Industries Secure Offshore Platforms

Partnering With Global Systems Integrator To Secure Critical Production Processes
Customer/ Partner:

Offshore Oil & Gas Producer.

Customer Requirement:

Secure safe and continuous operation of offshore platforms from remote cyber attacks, while enabling reliable real-time monitoring and reporting of production data and the status of essential platform systems.

Waterfall’s Unidirectional Solution:

Secures the platform control system network perimeter from external threats with Unidirectional Security Gateways, enabling real-time enterprise monitoring and third-party monitoring and diagnostics, while creating fully operational Wonderware PCS, OPCDA, power turbine monitoring and file server replicas.

Offshore Production Modernisation And Containing Remote Cyber Threats

The energy industry is the second most prone critical infrastructure to cyber attacks with nearly threequarters of U.S. oil & gas companies experiencing at least one industrial cyber incident annually. Remote cyber attacks targeting offshore oil platforms can result in severe consequences to human and environmental safety. Waterfall partnered with W-Industries, a leading global systems integrator for the offshore industry, to secure a fleet of offshore platforms and operational processes from cyber attacks.

The Challenge icon
The challenge

Waterfall Unidirectional Gateways were deployed, both on the platform and in onshore facilities. Each gateway is the only point of connection between IT and OT networks, replicating information from control networks to the enterprise network. A central OSIsoft PI enterprise server served as a repository for analyzing operations data, company-wide. An OPC-DA server in each control network pulls realtime data from industrial servers. The Waterfall Gateway replicates OPC-DA servers to platform and onshore IT networks. The enterprise PI server pulls data from the Waterfall OPC-DA replicas and makes it available enterprise-wide for reporting, analysis and optimization planning.

Waterfall solution - icon
Waterfall solution

W-Industries replaced the IT/OT firewall with a Unidirectional Security Gateway. The gateways replicate an OSIsoft PI historian from the OT network to the IT network. The IT PI replica provides enterprise users and applications with real-time access to all operations data authorized to be shared with the enterprise. The enterprise hydraulic analysis application draws real-time reservoir levels, pressures and pump indications from the replica historian. A secure web portal accesses equipment status information, billing information and other readings from the replica as well. This data IS available to utility management, end users and field personnel.

Results and benefits - icon
Results & benefits

Security: Absolute protection from online attacks originating on the IT network, and from Internet-based attacks which might breech the enterprise network.

Visibility: Online access to real-time operations data, with no change in end-user or business application integration procedures.

Cost: Reduced training, admin, audit, testing, and monitoring costs when compared to a conventional firewall-based solution.

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Theory of Operation
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“Using the Waterfall Gateways gave our customer the assurance of true unidirectional server replication from the control network to the business network.”

Greg Hanson, W-Industries

Waterfall Unidirectional Security Gateways replace firewalls in industrial network environments, providing absolute protection to control systems and industrial control networks from attacks emanating from external less-trusted networks. Waterfall Gateways contain both hardware and software components. The hardware is physically able to send information in only one direction. The software replicates servers and emulates devices. The gateway software produces an accurate, timely replica of a production OPC server. Enterprise applications and users interact normally with the replica server.

Unidirectional Gateways enable control system intrusion detection, vendor monitoring, industrial cloud services, and visibility into operations for modern enterprises and customers. The gateways replicates servers, emulate industrial devices, and translate industrial data to cloud formats. Unidirectional Gateway technology represents a plug-and-play replacement for firewalls, without the vulnerabilities and maintenance issues that accompany firewall deployments. Replacing at least one layer of firewalls in a defense-in-depth architecture breaks the attack path from the Internet to critical systems

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Unidirectional Security Gateways Benefits:

arrow red rightSafe, continuous monitoring of critical systems

arrow red rightProtects product quality and the safety of personnel, equipment and the environment

arrow red rightSimplifies audits, change reviews, and system documentation

arrow red rightDisciplined, on-demand and scheduled updates of plant systems, without introducing firewall vulnerabilities

arrow red rightReplaces at least one layer of firewalls in a defense-in-depth architecture, breaking the chain of infection and preventing pivoting attacks

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The post Waterfall And W-Industries Secure Offshore Platforms appeared first on Waterfall Security Solutions.

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