Careers

Waterfall Security Solutions is a global provider of cutting-edge cyber security solutions for safe and secure IT/OT integration. We are a dynamic company promoting hard work in a fun and relaxed environment. Waterfall Security is always on the lookout for bright and talented individuals that are interested in making a change in the world of cyber security.

Here is the list of positions currently available

Israel

We are looking for a Customer Field/Support Team Leader for post-sale activities.

The position requires interfacing with clients as a technical expert both during the initial implement and ongoing support of Waterfall Solutions at customer’s site. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. Ultimately, a top-notch Team Leader should display excellent interpersonal skills to build quality relationships with the team and with customers, be goal-driven, and manage the day-to-day activities of the team efficiently.

Responsibilities

  • Provide Tier 1-3 level support including reproduction and documentation of system events.
  • Onsite and Remote installation Worldwide
  • Ability to diagnose, troubleshoot, and resolve issues by providing root cause analysis to the customer.
  • Perform onsite customer training during initial installation and ongoing as required.
  • Collaborate with customers to engineer effective solutions incorporating our products.
  • Collaborate with the Pre-Sales and Sales Team as needed to educate as well as getting customer needs/requirements.
  • Monitor all assign cases for customer support and update all activities on company tracking system.
  • Documents service and installation actions by completing forms, reports, logs, and records.
  • Managing the day-to-day activities of the team.
  • Motivating the team to achieve organizational goals.
  • Developing and implementing a timeline to achieve targets.
  • Delegating tasks to team members.
  • Conducting training of team members to maximize their potential.
  • Creating a pleasant working environment that inspires the team.

Requirements

Mandatory:

  • 3 to 5 years’ experience within working in IT or OT Infrastructures – Networking Fundamentals, Traffic capture and analysis, IT or OT Network Protocols, Security, Scripts, Batch files.
  • Advance level – Windows and Linux environment mastering includes OS installation, system modification and debug.
  • 3 to 5 years of experience as a Technical Support Engineer or similar role.
  • Minimum of 3 years’ experience as Team Leader.
  • Proven troubleshooting capabilities of software and hardware issues.
  • Great customer interpersonal and communication skills.
  • Availability for frequent traveling – approx. 40% of the time when applicable.
  • Experience with multidisciplinary systems.
  • On-the-job training.
  • Excellent communication skills.
  • Confidence and skillful negotiating skills.
  • Strong organizational skills to give the team direction.
  • Excellent English skills both in speaking and writing
  • Proven experience with managing teams remotely
  • Proven experience with CRM tool – Salesforce

Advantages:

  • High level database management, installation, and troubleshooting
  • Presales background
  • Knowledge of Industrial Control Systems (ICS).

Education:

  • BS/MS degree in Computer Science, Engineering, or related field.


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Required:

  • Technical writer with experience in computer hardware and software documentation
  • Experience working with technical teams with challenging schedules
  • Experience with FrameMaker software
  • Strong written English language skills
  • Good written & spoken Hebrew


Preferred – experience writing for one or more of:

  • Computer networking products,
  • Cybersecurity products


Every day:

  • Responsible for all product documentation
  • 1/2 to 3/4 of the job is producing documentation
  • The remainder of the job is other writing, such as customer newsletters, product brochures, helping with customer proposals, and standards compliance documentation


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Job Description (Responsibilities)

  • Serving as the first point of contact for customers (company employees) seeking technical assistance (Phone/Email/Remote/physically)
  • Solving technical issues to all end users’ equipment (including desktops, laptops, mobile phones, desk phones, etc.)
  • Determining the best solution based on the issue and details provided by customers
  • Hands & lags for IT manager to all IT tasks including necessary projects
  • Report unresolved issues to the IT manager
  • Record events and problems and their resolution in reporting system
  • Follow-up and update customer status and information
  • Provide accurate information on IT products or services
  • Document processes as part of external regulations
    Requirements
  • At least 1Y proven experience as helpdesk technician or other customer support role
  • Extensive knowledge & experience in installation and distribution of Microsoft O.S.
  • Knowledge and experience with networking
  • Good English skills (Read/Write/Speak)
  • Technical knowledge & Skills to be able to communicate effectively to understand the problem and explain its solution
  • Must be customer-oriented, cool-tempered, patient and excellent communication skills
  • Self-ability to diagnose, deal and resolve basic technical issues
  • Enthusiastic and Open minded to learn new stuff
  • An advantage: Familiarity with Microsoft Office 365 and Linux Distributions

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Want to be in the heart of the action when it comes to protecting the most critical infrastructure assets in the world? Join us! Waterfall is looking for an experienced C++ Developer. This is an excellent opportunity to join a well-established company and make a global impact.

Requirements:

  • Sc in Computer Science, Software Engineering or equivalent – MUST
  • Minimum of 3 years experience • Substantial experience in C++ coding under Windows. C# – Advantage
  • Experience in Linux/Unix based environments development
  • Extensive experience in multi-threading/multi-purpose environment
  • Experience in object-oriented design
  • Solid analytical capabilities
  • Deep knowledge of networking architectures and protocols.
  • Background in the security field advantage
  • Prior leadership/supervisory experience advantage
  • Creative and innovative
  • Fluent English

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Waterfall R&D Department is seeking an experienced hands-on hardware developer to join the Development team and lead new product development and work closely with third party suppliers, QA, and external certification processes.

Key responsibilities

  • This role also involves modifying existing hardware to enhance functionality and operation with new requirements and is expected to perform the following duties:
  • Hands-on design and develop hardware components
  • Test components throughout the design and development process
  • Document equipment specifications, and power requirements,
  • Collaborate with software developers during the hardware development cycle
  • Lead the overseas and domestic certification processes


Requirements
Mandatory:

  • Experience with high-speed Board Design, DDR3/DDR4, QSFP, FPGA and microprocessors
  • Experience with full product life-cycle development; from architecture to mass-production
  • Knowledge of networking and communication equipment standards
  • Experience working with certification labs, both local and abroad
  • Board Design Engineer with 4+ years’ experience in digital and analogue design of networking products
  • Familiarity with layout of high-speed designs and hardware documentation
  • Knowledge of designing high-speed circuit with EMI/EMC considerations
  • Excellent collaboration and communications skills
  • Functional level English

Advantages:

  • Experience in leading hardware development team
  • Familiar working with Altium design tools
  • Knowledge of Cyber Security Systems Architecture

CLICK HERE TO SEND YOUR CV AND USE JOB TITLE AS THE SUBJECT LINE 

We are looking for a Customer Field/Support Engineer for post-sale activities. The position requires interfacing with clients as a technical expert both during the initial implement and ongoing support of Waterfall Solutions at customer’s site.

Responsibilities

  • Provide Tier 1-3 level support including reproduction and documentation of system events.
  • Onsite and Remote installation Worldwide
  • Ability to diagnose, troubleshoot, and resolve issues by providing root cause analysis to the customer.
  • Perform onsite customer training during initial installation and ongoing as required.
  • Collaborate with customers to engineer effective solutions incorporating our products.
  • Collaborate with the Pre-Sales and Sales Team as needed to educate as well as getting customer needs/requirements.
  • Monitor all assign cases for customer support and update all activities on company tracking system.
  • Documents service and installation actions by completing forms, reports, logs, and records.


Requirements
Mandatory:

  • 3 to 5 years’ experience within working in IT or OT Infrastructures – Networking Fundamentals, Traffic capture and analysis, IT or OT Network Protocols, Security, Scripts, Batch files.
  • Advance level – Windows and Linux environment mastering include OS installation, system modification and debug.
  • 3 to 5 years of experience as a Technical Support Engineer or similar role.
  • Proven troubleshooting capabilities of software and hardware issues.
  • Great customer interpersonal and communication skills.
  • Availability for frequent traveling – approx. 40% of the time when applicable.
  • Experience with multidisciplinary systems.


Advantages:

  • High level database management, installation, and troubleshooting: MSSQL, MySQL, Oracle, Postgres, Maria DB.
  • Experience with OSI PI and OPC data systems installation and support.
  • Familiarity with SCADA – high level.
  • Presales background
  • Knowledge of Industrial Control Systems (ICS).


Education:

  • BS/MS degree in Computer Science, Engineering, or related field.

CLICK HERE TO SEND YOUR CV AND USE JOB TITLE AS THE SUBJECT LINE 

Waterfall Security Solutions is looking for a seasoned director of digital demand generation and inside sales. Success in this position is based on the ability to define strategic content, automation, workflows, and personal-touch follow-up for integrated campaigns. Defining important metrics and analytics and using those metrics to constantly optimize campaigns and workflows is key to success in this role. This is a strategic global role, chartered with accelerating the growth of the company.

YOUR DAY-to-DAY:

  • Build and manage a unified demand team across digital campaigns, partner marketing initiatives and inside sales.
  • Develop, execute and optimize integrated campaigns by working with sales, market research, market experts and funnel / automation analytics.
  • Manage BDR & SDR functions to use personal touch, market research and prospect research to identify and accelerate the transition of high-value prospects to account executives.

REQUIREMENTS:

  • 7-10 years of demonstrable experience in enterprise security and B2B marketing at Director level with high growth technology vendors
  • Proven track record of building integrated digital lead generation programs and revenue scale for other venture backed companies
  • Demonstrated experience in building and scaling inside sales teams and processes to meet or exceed goals
  • Skilled with marketing automation tools like Hubspot, Google Analytics, Social Media, and other digital marketing platforms
  • Self-motivated, results-oriented, high integrity leader
  • Strong communication, written and collaboration skills

WHAT YOU CAN EXPECT FROM US:

  • A fun, fast-paced, and supportive work environment
  • A culture of mutual respect, diversity, and inclusion in recruiting, promotion and performance
  • Competitive compensation and benefits, commensurate with your experience and skills

CLICK HERE TO SEND YOUR CV AND USE JOB TITLE AS THE SUBJECT LINE 

We are looking for a motivated and creative hands-on team lead to lead a small R&D developers team to develop sophisticated software components’ functionalities and features.

Responsibilities

  • Lead a team of software engineers by assisting with their professional and technical development.
  • Write clean, modular, performant, well tested code.
  • Assist in defining coding standards and guidelines for developers to follow.
  • Motivate, manage and technically support a growing team of developers.
  • Assign day-to-day tasks and set priorities.
  • Understand and contribute to the technical solutions, assist and guide developers from design through to code level.
  • Participate in reviews and meetings and provide regular and effective progress updates.
  • Assume responsibility for ensuring that risks and issues are pro-actively identified and managed closely and drive all team members to deliver on time and to the required quality standards.
  • Responsibility for the performance of the team
  • Take decisions as necessary to ensure the successful implementation of running projects.


Requirements

  • B.Sc in Computer Science, Software Engineering or equivalent
  • Substantial experience in C++ coding under Windows. C# – Advantage
  • Experience in Linux/Unix based environments development
  • Extensive experience in multi-threading/multi-purpose environment
  • Experience in object-oriented design
  • Solid analytical capabilities
  • Ability to architect a solution from design through to delivery of applications and systems
  • Deep knowledge of networking architectures and protocols.
  • Scalable network programming skills
  • Background in the security field advantage
  • Team lead experience for minimum 2 years, for at least 3 team members, both from a technical and performance management side – Required
  • Creative and innovative
  • Fluent English

We are looking for an FPGA Engineer to join our Development team and will work closely with the Software and QA teams.

Key responsibilities:

  • Modifying existing FPGA designs to add features and enhance functionality
  • Prepare FPGA architectural designs and documentation
  • FPGA design and implementation
  • FPGA design verification

Requirements:

Mandatory:

  • Sc. in Electrical Engineering
  • 3-5 years of experience in FPGA development (Xilinx and Altera)
  • Experience with FPGA coding (VHDL preferred), synthesis, place and route, timing analysis and timing closure.
  • Experience with Timing constraints definitions
  • Experience with writing advanced Test Bench
  • Experience with simulation (Modelsim)
  • Experience with lab FPGA debug (SignalTap and Chipscope)
  • Experience with DDR3
  • Experience with integration of 3rd party IPs into FPGA
  • Excellent collaboration and communications skills
  • Functional level English

Advantages:

  • Knowledge of networking and communication standards
  • Knowledge in Board Design

Requisition: Manager, Business & Sales Development

Location: Rosh Ha’ayin, Israel

Are you customer obsessed? Do you have a process and efficiency mindset? Are you a continuous learner? As a Manager of Business & Sales Development, you will develop, train, inspire and recruit highly motivated teams. As the first prospect interaction for Waterfall, you lie at the heart of our success.

Key responsibilities:

  • Recruit, coach and lead the Business Development & Sales Development Team, world-wide
  • Ramp each individual team member on sales, product, industry and market dynamics
  • Motivate the team with creative incentives & fun team & skill-building exercises
  • Design & integrate BDR & SDR processes into overall campaign and funnel management processes and metrics
  • Report regularly on team and individual results and metrics
  • Build a culture of continuous learning and improvement across process, efficiency and productivity

 

Requirements:

  • 5-10 years in the Enterprise B2B sales space as BDR, SDR and a closer
  • Consistent track record of 100%+ of quota achievement as an individual contributor
  • Experienced BDR & SDR manager
  • Skilled at managing and optimizing Sales Development KPIs

 

Whay you can expect from us:
  • A fun, fast paced and supportive work environment
  • A culture of mutual respect, diversity and inclusion in recruiting, promotion and performance
  • Competitive compensation and benefits, commensurate with your experience and skills

 

We are looking for a Market Analyst / Technical Marketing.

Responsibilities:

  • Track current unidirectional & OT cyber perimeter protection market conditions & directions
  • Research & document direct & indirect competitors, their technologies & their positions in marketplace
  • Research & document OT/ICS/industrial cybersecurity messaging trends generally
  • Develop competitive collateral & messaging
  • Support marketing and sales efforts in applying these deliverables

 

Requirements:

  • Good understanding of computer programming and networking concepts
  • Excellent written English
  • Demonstrated ability to research, understand and document complex relationships
  • University degree is an asset
  • Good spoken English is an asset

 

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Responsibilities:

  • Consistently achieve qualified opportunity quotas, as set for the entire team, to ensure territory revenue.
  • Interact with prospects through direct phone calls, emails and social media.
  • Develop and build close long-term relationships with prospects and customers until they convert to qualified opportunities.

 

Requirements:

  • BA/BSc Degree or equivalent experience is required.
  • Dynamic, high energy, very strong communication skills.
  • Excellent English skills, both written and verbal a MUST.
  • Ability to multitask, prioritize and manage time effectively
  • At least one year of successful sales experience in Sales or as Sales Development Representative or inside sales.
  • Self-discipline, focus and strong time management skills.
  • Demonstrated ability to work cross-functionally within a team-oriented environment.
  • Ability to work in a high-energy sales team environment; team player.

 

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Responsibilities:

  • Deep experience working with global customers
  • Execute land-and-expand campaigns, from POC to large deployments
  • Deliver successfully on enterprise quota targets
  • Generating qualified appointments and pipeline opportunities
  • Attending industry conferences and events periodically

Requirements:

  • 5 years of Direct Sales experience, ideally selling to industrial companies
  • Previous experience in the field of ICS (Industrial Control Systems)- big advantage
  • Experience in selling Network Security products
  • Experience working with global teams
  • Strong ability to multitask
  • Adaptability, flexibility, positive energy and integrity
  • Excellent communication skills (written and verbal) and presentation skills
  • Excellent problem finding and solving skills
  • Willing to travel

 

CLICK HERE TO SEND YOUR CV AND USE JOB TITLE AS THE SUBJECT LINE 

usa

About The Position:

As an experienced Channel Partnerships Director you will have the unique opportunity to implement and develop the Waterfall Channel Partner network and strategy. You will be responsible for acquiring new partners and enabling their success. We are looking for a self-driven, talented professional who is comfortable in a fast-paced startup environment with a hands-on mentality. With both Business and technical capabilities.

Responsibilities:

  • Developing and maintaining channel partners and prospective partner relationships
  • Negotiating contracts and growth plans with current and prospective channel partners
  • Sourcing, recruiting and on-boarding new regional and industry-specific partners, including contract negotiation (Resellers as well as Distributors contracts)
  • Meeting and exceeding pipelines from your portfolio of channel partners
  • Partnering closely with internal teams to develop and deliver a cohesive value proposition in order to remove technical barriers and provide a solid roadmap to our partners
  • Working with the sales team, and enabling the sales process of our channel partners including support with our sales tools and resources
  • Working with marketing team to enable channel network with sales tools
  • Creating and running a tiered training and certification program

Requirements:

  • At least 3-6 years’ experience in a SW company environment working in business development, channels, partners
  • A solid mix of sales acumen, technical competency, and relationship building
  • A proven track record of goal over-achievement
  • A hands-on, independent and self-driven personality
  • A strong networker who has the ability to establish and maintain relationships across hierarchy level
  • A natural motivator who brings internal and external partners to the next level

 

Advantages:

  • Cyber security background 

 

CLICK HERE TO SEND YOUR CV AND USE JOB TITLE AS THE SUBJECT LINE 

Singapore